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Welcome to this course about quality assurance.
By the end of this course, you will have learned about the following:
Start by enrolling in the course using the button at the top of this page.
Once enrolled, explore the Course Content, which is a series of lessons, with topics in each one.
Once you’ve read each topic mark it complete and complete each assesment
At the end there is a final assessment which you are required to take.
To receive your certificate of completion, you need to achieve at least 80% in your final assessment. You can retake this assessment three times. If, after the third time, you have not passed the assignment, we will be unable to issue you a certificate of completion.
If you are purchasing multiple courses for your staff members, please email contactus@completetrainingltd.com to organise a bulk purchase of tokens.
This course has:
All our courses have been hand-crafted with detail to ensure the best possible course for an affordable price.
Our team are there every step of the way, always happy to chat, to offer you guidance, assistance and recommendations.
Within our website, we have integrated accessibility tools. To use these, click on this symbol on the right and select the adjustments you require.
We offer Totum discount cards to our students, saving you £100s at more than 350 retailers.
If you’re looking to complete more than one course, save some money with our course bundles!
A percentage of all our sales goes towards our social value and community give-back fund. This pot funds our free British Sign Language (BSL) tasters, free BSL Education signs for schools and youth groups and funded spots on our BSL courses, which you can find in our dedicated BSL section.
So, by buying any of our courses, you are investing in your personal growth and getting involved in giving back to your community, for which we are incredibly grateful.
We take pride in offering a diverse range of online training courses tailored to meet various professional aspirations. Whether you are aiming to upskill, broaden your knowledge, or advance in your career, our courses are thoughtfully designed to empower you with valuable insights and practical skills.
If you have any questions about the content, technical issues, or just want to say hi, you can reach us anytime at: contactus@completetrainingltd.com
We endeavour to respond within 24 hours, Monday to Friday.
You can log in anytime via our online learning portal. Once you’re in, your enrolled courses will appear under ‘My Profile’
Each course is made up of short modules. You can:
Yes! Our courses are mobile-friendly. Just make sure you have a good internet connection for video content.
You’ll find a quiz at the end of each course (and scattered through some courses). Select your answers and submit. You’ll get instant feedback
Yes, upon completion of your course, your certificate of completion will be available to download once you have completed the course.
Absolutely. You can switch between courses on your dashboard — progress is saved separately for each one.
The below tips are here to support you with all written assignments and practical submissions across your course(s). Whether you’re writing an essay, submitting evidence, or preparing a teaching session, you’ll find helpful tips, reminders, and explanations below.
Depending on your course, you may be required to complete one or more of the following:
When you’re asked to do something in your assignment, understanding the wording is key. Here’s a breakdown of what some common task words mean:
For any formal writing, we ask that you use the Harvard Referencing Style. This means:
This helps you demonstrate your understanding and gives credit to original sources.
Not sure how to reference? You can find free online tools like Cite This For Me or MyBib to help format your references correctly.
We know AI tools like ChatGPT and others are now widely accessible. Please refer to our AI Policy for guidance on acceptable use. If you’re unsure whether something is allowed, ask before submitting.
If you have any questions, please reach out to our team at contactus@completetrainingltd.com OR 01752 289 776
Before you begin, ask yourself: “What do I want to get out of this course?” Having a clear goal gives your study purpose and helps you stay focused.
Short bursts of focused learning work best. Try studying in 20–30 minute chunks with breaks in between. This keeps your brain fresh and reduces overwhelm.
Use a notebook, a digital doc, or even voice notes. Summarising what you’ve learned in your own words helps it stick.
Don’t just go through a lesson once. Go back, review your notes, and retake quizzes — especially for the trickier bits.
Can you use a concept in real life? Even thinking of examples from your own experience makes the learning more meaningful and memorable.
Find a quiet space, turn off notifications, and give yourself permission to focus fully for a short time. It really pays off.
Explaining what you’ve learned to someone else is one of the best ways to reinforce it — even if it’s just your pet!
Progress beats perfection. Some days, you’ll fly through lessons. On other days, just opening the course counts. Keep the habit going.
You’re not on your own — if you’re stuck or unsure, just email us at contactus@completetrainingltd.com and we’ll be happy to help.
