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At Complete Training, we believe that real stories speak volumes. Here, you’ll find heartfelt testimonial videos from individuals, organisations, and event partners who’ve experienced our friendly, bespoke, and deeply personal services first-hand.
BSL Learner
Chris had wanted to learn British Sign Language for years but hesitated until he joined Complete Training’s introductory course. He describes BSL as a “joyous, expressive, and wonderful language” and praises the course as fun, engaging, and highly practical. Chris highlights the constant support, the balance between professionalism and inclusivity, and the way the training challenges misconceptions about the Deaf community. He says Complete Training “ticks all the boxes” and commends his teacher Sharon as “absolutely phenomenal”.
Media & Charity Professional
Tasha first connected with the Inclusivity Group and Complete Training’s sister company Complete Communication after leaving university, when she felt anxious about workplace support and Access to Work. She describes how the team made the process simple, taking away the burden and helping her access the right support to thrive in her career and even during her time on The Great British Bake Off. Tasha says Complete Communication “reduce the tiredness of communicating in the hearing world” and allow her to be her best self – she 100% recommends their support.
Theatre Director & Employer
Niki first met Complete Communication when our CEO Daryl interpreted one of her theatre shows, and was introduced to the Access to Work scheme. She shared this with her team, enabling colleagues with neurodiverse and physical access needs to get vital support. Through this process, Niki also felt confident to seek help for herself and found coaching particularly valuable in understanding ADHD and thriving at work. She says Complete Communication made the whole process clear and approachable, helping her and her team access the support they deserved.
Executive Producer, Stuff and Nonsense Theatre Company
Jane discovered Complete Communication when our CEO Daryl interpreted for one of the company’s shows and introduced her to the Access to Work scheme. He guided her through the whole process, from filling in forms to preparing for assessments, making it straightforward and supportive. Jane says the assistance has been “an absolute game changer”, enabling her to focus on running a busy touring theatre company while improving efficiency and communication across her team. She highly recommends Complete Communication for their consistent and brilliant support.
Research Officer, Royal National Institute for Deaf People
Kirsty first worked with Complete Communication at university, when our CEO Daryl and his team stepped in at the last minute after another agency let her down. She has continued with their support into her career, relying on electronic note-takers and BSL interpreters to fully participate in meetings and build strong relationships with colleagues. Kirsty values their flexibility, user-centred approach, and deep understanding of accessibility, describing her experience as “really positive”. She encourages others to seek support, noting that Complete Communication “know the system inside out”.
BSL Interpreter and Charity Social Media Officer
Melissa, a qualified BSL interpreter, wanted to expand her skills into performance interpreting for concerts and festivals. Having worked with Complete Communication before, she joined their specialist training delivered by Daryl and Sarah, describing it as “fantastic” and highly practical.
The small, experienced group allowed for focused learning and collaboration. After the course, Complete Communication helped Melissa gain real-world experience at events and festivals, turning training into immediate opportunity. She says the team’s support, professionalism, and sense of community make them stand out and highly recommends both their training and work opportunities.
Access to Work Applicant
James approached The Inclusivity Group for help completing his Access to Work application and was immediately impressed by how easy it was to talk to Daryl. With clear knowledge of what support is available, Daryl helped him complete the application in a way that genuinely reflected his needs.
As a result, James now has a paper tablet that significantly supports his work. He says Complete Communication “know what they’re talking about”, understand differences, and get real results, and he encourages others to seek their support.
Research Officer, Royal National Institute for Deaf People
Kirsty first worked with Complete Communication at university, when our CEO Daryl and his team stepped in at the last minute after another agency let her down. She has continued with their support into her career, relying on electronic note-takers and BSL interpreters to fully participate in meetings and build strong relationships with colleagues. Kirsty values their flexibility, user-centred approach, and deep understanding of accessibility, describing her experience as “really positive”. She encourages others to seek support, noting that Complete Communication “know the system inside out”.
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