Conflicts are inevitable in today’s dynamic work environment. This course on conflict resolution provides essential skills and strategies for managing and resolving conflicts effectively in the workplace.
Participants will learn about the root causes of conflicts, communication techniques for de-escalation, negotiation strategies, and the importance of fostering a collaborative and inclusive work culture.
The course will also cover the role of empathy and active listening in conflict resolution and best practices for reaching mutually beneficial resolutions.
With practical scenarios and interactive learning, participants will gain the tools and confidence to address conflicts constructively and contribute to a harmonious and productive work environment.
About us
Complete Training is part of The Inclusivity Group. We are a company committed to providing inclusive and person-centred services to deaf, disabled and elderly individuals and the services that support them. We offer a range of courses that can raise awareness and broaden people’s knowledge and understanding of disability. As experts in the field of access, education, and communication, we can provide support within a variety of settings. Anything from festivals, to universities, theatres, conferences, planned and impromptu meetings. Over the last two months alone, Complete Training has trained over 100 people to create a more knowledgeable and inclusive world for all.
We have partnered with many companies to improve access to all, including:
- Theatre Royal Plymouth
- Digital 4
- Hall for Cornwall
- The Brewhouse
- Queen’s Theatre Barnstaple
- Exeter Corn Exchange
- Plymouth City Council
- The Box
And more!
Our Social ‘Give-Back’
A percentage of all our sales goes towards our social value and community give-back fund. This pot funds our free British Sign Language (BSL) tasters, free BSL Education signs for schools and youth groups and funded spots on our BSL courses, which you can find on our face-to-face page here.
So, by buying any of our courses, you are investing in your personal growth and getting involved in giving back to your community, for which we are incredibly grateful.
