This course gives hospitality staff a clear, practical understanding of spiking, how it happens and how to respond safely and confidently when concerns arise. Bars, pubs, clubs and restaurants are common environments for spiking, and hospitality workers are often the first to notice changes in behaviour or interaction. The course helps staff recognise risks, spot early warning signs and respond in a calm, professional way that prioritises guest safety.
Across the programme, learners explore what spiking looks like in hospitality settings, the laws surrounding it and their responsibilities to safeguard guests. They’ll learn how to prevent incidents, how to identify when something is wrong and how to take action when someone is at risk or has already been targeted. By the end, hospitality learners will feel more confident and better equipped to support a safer customer experience.
What the course covers
- What spiking is and how it happens in hospitality environments
- Common methods and legal consequences
- How to identify risks and early warning signs at the bar, on the floor or in seating areas
- Safeguarding best practice and prevention within hospitality roles
- Recognising concerning behaviours around drinks, interactions and social spaces
- Supporting a person who may have been spiked
- How and when to escalate, report and record incidents
Course Disclaimer:
This course is designed for information and awareness purposes only and does not, unless otherwise stated, provide a regulated qualification or evidence of occupational competence. Learners are responsible for obtaining any additional training, assessment, supervision, or certification required by their employer, sector regulations, or professional standards.
