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Face-to-Face

Working with Deaf Professionals

Communication Professional

This Deaf-led course provides practical insight into working confidently and respectfully with Deaf professionals. Participants gain a clear understanding of Deaf culture, communication expectations and workplace barriers, along with realistic strategies for building inclusive, collaborative working relationships. The training focuses on cultural competence, access, communication and creating environments where Deaf professionals can participate and lead on equal terms.

Learning Objectives

  • Create practical action steps for improving inclusion in their own settings
  • Understand Deaf culture and the lived experiences of Deaf professionals
  • Recognise common workplace barriers and know how to reduce them
  • Use communication strategies that promote clarity and inclusion
  • Work effectively with interpreters and access professionals
  • Build confidence collaborating within Deaf-hearing teams
  • Reflect on assumptions and hearing-centric practice

About Complete Training

Complete Training is a recognised Disability Confident Leader, Wellbeing Bronze Award holder, and Equality Trailblazer Award winner. We are committed to delivering high-quality, inclusive professional development in a supportive environment that encourages growth, wellbeing, and excellence.

Daryl McMullan and Sarah Ankers

Our interpreting courses are delivered by two amazing BSL/English Interpreters. They have a combined experience of almost 30 years in a range of settings, from theatres and panto, festivals and events to legal and education environments.

They offer a wealth of knowledge and gained experience in the sector, and offer a safe space to ask questions, share experiences, and have fun while learning!

Completing the course

You will receive a certificate of completion upon completing the course. If you do not attend, we will be unable to provide a certificate

This course has:

CPD Credits
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We're with you every step of your learning journey

All our courses have been hand-crafted with detail to ensure the best possible course for an affordable price.

Our team are there every step of the way, always happy to chat, to offer you guidance, assistance and recommendations.

Discount cards

We offer Totum discount cards to our students, saving you £100s at more than 350 retailers.

Save with a bundle of similar courses

If you’re looking to complete more than one course, save some money with our course bundles!  

Our Social Giveback

A percentage of all our sales goes towards our social value and community give-back fund. This pot funds our free British Sign Language (BSL) tasters, free BSL Education signs for schools and youth groups and funded spots on our BSL courses, which you can find in our dedicated BSL section.

So, by buying any of our courses, you are investing in your personal growth and getting involved in giving back to your community, for which we are incredibly grateful.

Apply now

Award-winning training in British Sign Language and accessibility

Complete Training is part of award-winning The Inclusivity Group (here we are after winning the Equality Trailblazer Award).

We are a company committed to providing inclusive and person-centred services to deaf, disabled and elderly individuals and the services that support them.

We offer a range of courses that can raise awareness and broaden people’s knowledge and understanding of disability.

As experts in the field of access, education, and communication, we can provide support within a variety of settings. Anything from festivals, to universities, theatres, conferences, and planned and impromptu meetings.

All our students achieve a 100% pass rate on our British Sign Language courses
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We have partnered with many companies to improve access to all, including:

How to find us

If you are attending a course at our offices, you can find us at Plymouth Science Park at the address below.

Upon arrival please park in the Visitor Car Park and report the the Science Park reception and ask for the Inclusivity Group.

Our address:

Unit 10A, Burrington Business Park, Burrington Way, Plymouth, PL5 3LX

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