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Managing people is one of the most important and challenging responsibilities within any organisation. For many team leaders and managers, people management responsibilities are part of their role, yet they may not have received formal HR training. 

This course provides a clear, practical introduction to Human Resources from a manager’s perspective. It equips learners with the essential knowledge, skills, and confidence needed to manage staff effectively, handle workplace situations professionally, and reduce organisational risk. 

Grounded in UK employment law and best practice, this course focuses on real-world application rather than theory, ensuring managers can apply what they learn immediately within their role. 

Who This Course Is For 

This course is designed for: 
  • Team leaders and supervisors 
  • Line managers and middle managers 
  • Small business owners 
  • Newly appointed or aspiring managers 
  • Anyone with responsibility for managing people 

No prior HR knowledge is required. 

What You Will Learn 

By the end of this course, you will be able to: 
  • Understand your responsibilities as a manager in relation to HR 
  • Apply key principles of UK employment law in everyday situations 
  • Recruit, onboard, and support employees effectively 
  • Manage performance, conduct appraisals, and address underperformance 
  • Handle difficult conversations with confidence and professionalism 
  • Follow fair and lawful disciplinary and grievance procedures 
  • Promote equality, diversity, and inclusion within your team 
  • Manage absence and support employee wellbeing 
  • Maintain accurate records and reduce organisational risk 

Why This Course Matters 

Effective people management is critical to organisational success. Poor handling of HR matters can lead to low morale, high turnover, and legal risk. 

This course ensures managers are equipped to: 
  • Lead with confidence 
  • Make fair and informed decisions 
  • Create positive and inclusive workplaces 
  • Protect both employees and the organisation 

Course Disclaimer:

This course is designed for information and awareness purposes only and does not, unless otherwise stated, provide a regulated qualification or evidence of occupational competence. Learners are responsible for obtaining any additional training, assessment, supervision, or certification required by their employer, sector regulations, or professional standards.

Course Content

Course Navigation
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Course Evaluation
Final Assessment