Providing personal care is one of the most important responsibilities in health, social care and education settings. It requires not only practical skill, but a deep understanding of dignity, privacy and safeguarding.
This CPD course equips staff with the knowledge, confidence and practical approaches needed to deliver personal care that is safe, respectful and aligned with UK best practice. It supports organisations to meet regulatory expectations while improving the experience and wellbeing of those receiving care.
Grounded in guidance from the Care Quality Commission, Skills for Care and the NHS, this course provides a clear and practical framework for high-quality care.
Why this course matters
Personal care involves supporting individuals with tasks that are deeply personal, including washing, dressing and toileting. When dignity and privacy are upheld, individuals feel respected, safe and valued. When they are not, the impact can be significant.
Poor practice can lead to:
- distress and embarrassment
- loss of independence and confidence
- safeguarding concerns
- regulatory non-compliance
This course helps staff understand not only what to do, but how to do it in a way that protects dignity, respects privacy and ensures safeguarding at all times.
What this course covers
This comprehensive course takes a practical, UK-based approach to personal care.
You will learn:
- how to uphold dignity and respect in all aspects of care
- how to maintain privacy during personal care tasks
- safeguarding principles and recognising signs of concern
- how to communicate effectively and gain consent
- delivering personal care in a person-centred way
- maintaining professional boundaries and safe practice
- responding to concerns, incidents and allegations
- supporting equality, diversity and individual needs
- understanding legal responsibilities and duty of care
The course also includes practical guidance on everyday care delivery, ensuring learning can be applied immediately in the workplace.
Who this course is for
This course is suitable for:
- care workers and support staff
- healthcare assistants
- education and SEND staff
- residential and domiciliary care staff
- personal assistants
- managers and team leaders
It is appropriate for both new staff and those requiring refresher training.
Course Disclaimer:
This course is designed for information and awareness purposes only and does not, unless otherwise stated, provide a regulated qualification or evidence of occupational competence. Learners are responsible for obtaining any additional training, assessment, supervision, or certification required by their employer, sector regulations, or professional standards.
