What this course is
This course introduces digital accessibility in a clear, practical, and non‑technical way. It helps learners understand what accessibility really means in everyday digital work and how to apply recognised standards with confidence.
Rather than focusing on theory alone, the course translates WCAG 2.2 into real‑world guidance. Learners explore accessibility from a user perspective and develop a clear understanding of their role in creating digital content, services, and systems that are inclusive, usable, and compliant.
The course positions accessibility as good practice, not an optional extra, supporting organisations to improve user experience, reduce risk, and meet legal expectations.
What the course covers
By completing this course, learners will explore:
- What digital accessibility is and why it matters
- How different users experience digital barriers
- The diversity of users, including disability, temporary, and situational needs
- Common accessibility barriers in digital content and services
- The role and purpose of WCAG as the global accessibility standard
- WCAG 2.2 principles and conformance levels
- The POUR principles and how they apply in practice
- What’s new in WCAG 2.2, including mobile and cognitive accessibility
- Creating accessible written content, media, and documents
- Accessible navigation, structure, and user journeys
- Designing accessible forms and interactive elements
- Testing, auditing, and identifying accessibility issues
- Roles and responsibilities for accessibility within organisations
- UK legal requirements, compliance, and risk management
- Embedding accessibility into processes, procurement, and culture
Who the course is for
This course is suitable for:
- Non‑technical and semi‑technical staff
- Marketing and communications teams
- Website, intranet, and content managers
- HR and internal communications professionals
- Designers, service owners, and product managers
- Managers responsible for accessibility or compliance
- Public sector and regulated organisations
- Anyone involved in creating, managing, or commissioning digital content
- No prior technical or accessibility knowledge is required
Course Disclaimer:
This course is designed for information and awareness purposes only and does not, unless otherwise stated, provide a regulated qualification or evidence of occupational competence. Learners are responsible for obtaining any additional training, assessment, supervision, or certification required by their employer, sector regulations, or professional standards.
